Shipping Policy

Free delivery — anywhere in Canada

Free Shipping on Every Order

We offer free standard shipping across Canada on every order — no minimum purchase required. This applies to all provinces and territories.

Order Processing

Orders are processed within 1–2 business days (Monday to Friday, excluding Canadian public holidays). You will receive a shipping confirmation email with your tracking number as soon as your order has been dispatched.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

After dispatch, standard delivery within Canada typically takes 7–12 business days. Delivery times may vary depending on your location:

These are estimates. Delays due to carrier volume, weather, or customs are outside our control.

Order Tracking

Once your order ships, you will receive an email with a tracking number so you can follow your parcel in real time. You can also view your tracking information in your customer account.

Lost or Delayed Orders

If your parcel has not arrived within 14 business days of dispatch, please contact us at contact@graceandpetal.com with your order number. We will open an investigation with the carrier and provide a full resolution.